MO-Call FAQs

MO-Call is a cheap way to make mobile calls to any phone, anywhere in the world. You can even use MO-Call to save money on calls you make when you're roaming overseas.

All you need is a mobile phone. It's as simple as that. You can check whether your mobile is supported by MO-Call software on our Download page.

If we don't support MO-Call on your mobile, you can always use the internet browser on your mobile to make a MO-Call by logging into your account at our mobile website mo-call.mobi.

If you don't know the model number of your mobile, switch your phone off, remove the battery and take a look at the label. Displayed in the top right hand corner is you're the model number of your mobile. You can search for this model number in the drop-down list on our Download page.

If you still cannot find your mobile, open the Internet browser on your phone and go to our mobile website: mo-call.mobi. Once you have logged into your account, go to the Downloads page. Our mobile website will automatically recognise which mobile model you are using and offer you the correct software to download.

MO-Call software supports over 2,490 mobile phone models. Check if your mobile phone is supported on our Download page.

Yes, you can. However, in order to download the software you will have to register and be logged into your account.

You can use MO-Call in just about every country in the world.For a full list of MO-Call countries and charges go to our Rates page.

No, you must register an account in order to download our software.

In order to use the SMS download option, you'll need mobile internet access. If you don't have mobile internet access,you can download the MO-Call file to your computer and transfer it to your mobile via bluetooth, infrared or cable. You can find more help in the MO-Call user guide.

This is probably a "cache" or cookies problem with your Internet browser. To fix it, please follow our directions carefully:

Internet Explorer 6.0
1.On the Internet Explorer Tools menu, click Internet Options.
2.The Internet Options box should open to the General tab.
3.On the General tab, in the Temporary Internet Files section, click the "Delete Files" button.
4.From the same tab, select "Delete Cookies".

Internet Explorer 7.0
On the Internet Explorer Tools menu, click "Delete Browsing History".
1.In the Temporary Internet Files section click on "Delete Files" and select "Yes".
2.In the Cookies section click on "Delete Cookies" and select "Yes".
3.Click "Close" and restart the browser.

Safari 1.0
1.Open Safari.
2.Select Empty Cache.
3.Click Empty on the "Are you sure" message box.
4.Exit and relaunch the browser.
To delete your cookies, select preferences, then click on: security tab->show cookies->remove all

Firefox 1.5 for PCs
1.Click Tools and select Options on the Firefox menu bar.
2.Click the Privacy Icon on the Option menu bar to open the Privacy Properties.
3.Click Clear across from the Cache option.
4.Click Clear across from the Cookies option.
5.Click Ok to return to the browser main page.
Exit and relaunch the browser.

Firefox 1.5 for Macs
1.On the Firefox menu bar, click Firefox and select Preferences in the dropdown menu.
2.On the Preferences menu bar, click the Privacy Icon to open the Privacy properties.
3.Click the Cookies tab. Select "Clear Cookies Now" to clear cookies.
4.Click the Cache tab. Select "Clear Cache Now" to clear cache.
5.On the Firefox menu bar, click Firefox and select Quit Firefox.
6.Relaunch the browser.

Firefox 2.0 for PCs
1.Click Tools and select Options on the Firefox menu bar.
2.Click the Privacy Icon on the Option menu bar to open the Privacy Properties.
3.In the Cookies section, click "Show Cookies" and then "Remove All Cookies".
4.In the Private Data section, click on "Settings" and make sure the box next to "Cache" is checked before selecting "OK".
5.Click on the "Clear Now" link.
6.Exit and relaunch the browser.

Firefox 2.0 for Macs
1.On the Firefox toolbar, click Tools and select "Clear Private Data".
2.Make sure that Cache and Cookies are selected.
3.Click on "Clear Private Data Now".
4.Exit and relaunch browser.